Support - TaskBuddy: Eisenhower Matrix
Organize, prioritize, and conquer your day using the proven Eisenhower Matrix — the 4-quadrant time management framework trusted by high performers.
Getting Started
- Launch TaskBuddy on your device
- Complete the interactive onboarding to learn about:
- The 4-quadrant Eisenhower Matrix
- How to classify tasks by importance and urgency
- Workspaces and tags for organization
- Add your first task by tapping the “+” button in any quadrant
- Optional: Create Workspaces in Settings to organize tasks by project or context
- Optional: Subscribe to Pro for unlimited workspaces and subtasks
Understanding the 4 Quadrants
- Q1 — Important & Urgent: Crises, critical deadlines, fires that need immediate action. Aim to minimize this quadrant.
- Q2 — Important & Not Urgent: Strategic planning, skill growth, health, and long-term goals. This is your success quadrant — spend most of your time here.
- Q3 — Not Important & Urgent: Interruptions, non-critical meetings, and busy work. Delegate or eliminate these when possible.
- Q4 — Not Important & Not Urgent: Distractions, mindless scrolling, and time wasters. Be mindful of time spent here.
Features
Task Management
- Add, edit, and complete tasks across all four quadrants
- Task statuses: To Do → In Progress → Done (or Delegated)
- Color-coded status indicators for at-a-glance progress
- Pin tasks to highlight top priorities
- Carry-over: Incomplete tasks automatically roll over to the next day
Subtasks
- Break complex tasks into smaller steps with parent-child task relationships
- View subtask progress inline with the parent task
- Pro feature: Requires an active TaskBuddy Pro subscription
Workspaces & Tags
- Create Workspaces (tags) to group tasks by project, area, or context
- Filter the matrix view by workspace to stay focused
- Free tier: Limited workspaces; Pro: Unlimited workspaces
Calendar & History
- Browse tasks across past and future dates using the calendar view
- Review completed tasks for any historical day
- Track your daily planning patterns over time
Analytics & Visualization
- Visual charts showing task distribution across quadrants
- Completion percentages and trend tracking
- Understand where you’re spending your time
Widgets
- Home screen widgets to view today’s priority tasks at a glance
- Configure widgets by quadrant and workspace
- Refreshes every 5 minutes for up-to-date content
Multi-Platform Support
- iOS: Full-featured app for iPhone and iPad
- macOS: Dedicated Mac app for desktop task management
- Seamless CloudKit sync across all your Apple devices
Common Issues
Tasks Not Carrying Over to Today
- Open the app on the new day to trigger carry-over
- Check that carry-over is enabled in Settings
- Ensure iCloud sync is active if using multiple devices
Sync Not Working Across Devices
- Ensure you’re signed in to the same iCloud account on all devices
- Check Settings → [Your Name] → iCloud → iCloud Drive is enabled
- Open the app on each device to trigger a sync
- Allow a few minutes for CloudKit to propagate changes
Widgets Not Showing Tasks
- Open the main app to refresh widget data
- Remove and re-add the widget if the issue persists
- Check that your selected workspace has tasks for today
Subtasks Not Available
- Subtasks require an active TaskBuddy Pro subscription
- Tap the Pro card in Settings to learn more and subscribe
Can’t Create More Workspaces
- The free tier includes a limited number of workspaces
- Upgrade to Pro for unlimited workspaces
- Manage existing workspaces from the tag/workspace menu
App Showing Paywall Unexpectedly
- TaskBuddy shows a brief Pro introduction every few launches
- Tap “Not Now” to dismiss and continue using the app for free
- Subscribe to Pro to remove these prompts entirely
Language Support
TaskBuddy supports multiple languages. Change language via Settings → Language Selector.
Subscription & Pro Features
TaskBuddy offers a Pro subscription via RevenueCat:
- Unlimited Workspaces
- Subtasks (hierarchical task breakdown)
- Support ongoing development
- Manage or cancel anytime through App Store → Subscriptions
System Requirements
- iOS 16.0 or later for iPhone and iPad
- macOS 14.1 or later
- Internet connection for CloudKit sync and Pro subscription
- iCloud account for cross-device sync
Privacy & Security
- Task data synced via iCloud (CloudKit) with end-to-end encryption
- Local Core Data storage on your devices
- RevenueCat handles all subscription management
- Aptabase collects anonymous usage analytics to improve the app
- No personal task content is ever collected or shared
- See our Privacy Policy
- See our Terms & Conditions
Contact Support
For questions, bug reports, or feature requests:
Email: kandelvijaya.apple@gmail.com
Subject: Support for TaskBuddy app
This support page is effective as of 2026-02-24
Tips & Best Practices
- Q2 is your power zone: Schedule time each day for important-but-not-urgent tasks before fires take over
- Keep Q1 small: A large Q1 means reactive living — plan ahead to prevent crises
- Delegate Q3: Not everything urgent deserves your personal attention
- Review daily: Spend a moment each morning placing new tasks in the right quadrant
- Use Workspaces: Separate work, personal, and side projects with dedicated workspaces
- Pin wisely: Use task pinning to highlight the 1-3 things that matter most today